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Your terms and conditions of use

PREMIERS GRANDS CRUS
SARL au Capital de 30000€
19 Rue de la Scierie
Lieu-Dit Montauban
17810 Nieul-Les-Saintes

Company number: 793 718 149 00016
Vat number: FR 11 793718149  

By passing an order on our site premiersgrandscrus.com you agree to the following terms and conditions:

Prices

All our prices are expressed in € and per bottle or stated format.

The prices which apply at the moment of placing an order are those listed on our site (except error or omission) and are VAT included.

Our prices are valid subject to availability.

The goods remain our property till total payment as per French law N° 80335 dated 12/05/1980.

Packaging of 1, 2 3, 4 or 6 bottles are possible.

Payment

All orders must be prepaid.

You can pay with Credit card
The payment is secured with our bank LE CREDIT LYONNAIS. All informations you give (card number, expiration date, security number) are secured by SSL encryption (Secure Socket Layer).
This cryptage system is the most commonly used to protect data transfer between customer and server.
Premiers Grands Crus has no access to these informations.
We accept : Carte Bleue - Visa - Mastercard with 3D Secure system.

Payment by bank transfer: you can make a bank transfer through our partner bank. You will receive all bank details when placing your order, at the moment of choosing your mean of payment.

Every order is effective upon receipt of payment.

Every order which is not paid within 8 days is cancelled without notice.

The transfer of property is effective at delivery to the address indicated.

Shipping Costs 

Delivery in France, Monaco and Corsica(*)

2 shipping methods:

-          Chronopost Pick up: Delivery in Pick Up point of your choice the day after the shipping date. Available only for orders of 6 bottles maximum.

-          Chronopost: Home delivery the day after the shipping date.

(1) An additional cost of 23,52€ per parcel is applied for Corsica deliveries

Delivery in Europe

1 delivery method for the 24 following countries: Belgium, Germany, Luxembourg, Netherlands, Austria, Denmark, Finland, Greece, Italy, Ireland, Portugal, Spain, Sweden, United-Kingdom, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia.

-          Chronopost: Home delivery within 2-3 days as from the shipping date.

 

Zone 1: Belgium, Germany, Luxembourg, Netherlands.

Zone 2: Austria, Denmark, Finland, Greece, Italy, Ireland, Portugal, Spain, Sweden, United-Kingdom.

Zone 3: Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia.

Delivery to Switzerland

Delivery to your doorstep in 48h as from the shipping date. Prices are excluding. VAT (updated after your account creation), you are therefore responsible of the eventual taxes applied in Switzerland at the delivery.

Delivery to Norway

Delivery to your doorstep in 72h as from the shipping date. Prices are excluding. VAT (updated after your account creation), you are therefore responsible of the eventual taxes applied in Norway at the delivery.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. 


Boxes are amply sized and your items are well-protected.

The shipping costs are including insurance cost. Every order is controled before leaving our cellars, we are not responsible for any missing or damaged bottle.

It is important that you verify the parcel at the delivery before signing the transporter’s delivery note. Any anomaly (items missing, breakage, deterioration…) have to be clearly stated on the delivery note which copy is to be mailed to our company for bringing in the insurance company for reimbursement or replacing of the damage. Claims are acceptable within 8 days after the delivery.

We are not responsible for any delivery delay due to circumstances beyond our control.

SECURITY

Payment by credit card is secured by an online payment service in line with SSL standards.

"COOLING OFF" PERIOD

As a buyer you are entitled to a cancellation period according to French consumer law (L.221-18) which is 14 days after receiving your order. The exchange or reimbursement of your order will take place within 30 days after receipt of the returned goods. The order has to be returned in its original packaging and along with the invoice. The shipping cost (initial and return) as well as the preparation costs are at the charge of the buyer at the following address:

PREMIERS GRANDS CRUS
19 Rue de la Scierie
Lieu-Dit Montauban
17810 Nieul-Les-Saintes
FRANCE
Phone : 09 82 34 89 10

Withdrawal form

SPECIAL ADVICES

We decline all responsibilities when you open your bottles and more specifically your bottles of Champagne which are under pressure.

LEGAL INFORMATION

According to French law (N°59-107, January 1959) the sale of alcohol to persons under 18 years of age is prohibited. The buyer promises to be 18 or more at the moment of placing the order.

The abuse of alcohol is dangerous to your health. Consume with moderation.

The visuals as well as descriptive on this website are used for illustration only and are not contractual and cannot be disputed to the web-owner.